WordPress Security Maintenance Plan

Your website is built on an open source CMS platform—WordPress. (or Drupal) Thousands of developers are writing and testing updated code for the platform on a daily basis—that’s part of what makes it “open source”. This results in a number of release updates, sometimes weekly, that include new features, security updates, and bug fixes. Most important are the security updates. There is usually one critical security fix affecting the core technology every 1-2 months. There are also various updates to custom add-on plugins used in the CMS every month or so. If the security updates are not implemented the following things could/will happen:

  • Your site gets hacked and malware/spyware is inserted into the site, potentially infecting all site visitors.
  • Malicious code is injected into your site, possibly redirecting it to another site, and/or your site goes down or functions stop working correctly.
  • A virus gets into the site and infects the server, destroying programming code and files.
    Someone or something gets into the site, stealing user data, deleting user records, and deleting programming data built into the site database.
  • If any of the above situations happen, significant time will need to be spent identifying the hack, neutralizing it, and repairing any damage it may have done. It may take several days to get everything fully functioning again.

Our maintenance update process takes the following steps to help insure those things don’t happen:

  • Monthly website review for updates to core, widgets, and plugins.
  • Software licenses used to build your website (Elementor, etc..) $150yr value.
  • Remain your website’s main contact for communicating updates.
  • 24-48hr response window to any critical security updates (M-F, 9AM–6PM)

If updates are necessary, we will do the following:

  • Notify you that we need to freeze the site for updates or maintenance.
  • Create a backup of your site and database.
  • Upgrade the site and plugins, one at a time.
  • Test the site to make sure everything is working properly after each update/upgrade.
    Make adjustments/fixes to the site if the updates affected display, performance, or functionality. (“broken theme”)
  • 2 hours of development time are included to fix a broken theme. Additional time may be necessary due to severity. We will provide you with a cost for your approval before any work is started.
  • If you choose not to have us fix the theme, you can have us revert the plugin/update to the previous version. If you choose to revert the update, this may also end our contract which you will be given a prorated refund. Your site will however still remain vulnerable to attack.
  • Upload the updated site back to production and take live.
  • Notify you of the update.

Benefits to keeping your site up to date:

  • New features may come with these updated plugins and core theme.
  • Confidence that an experienced team is overseeing notifications from your site and immediately acting to resolve any issue.
  • Peace of mind that your website properties are less vulnerable.
  • Reliable and known partner available to resolve any issues with your site.

Pricing

  • One-Time Upgrade

  • $250/mo

    • We will update and backup your site one time per the details above.

  • Yearly Plan

  • $500/mo

    • We will do all of the following items above on a monthly basis.
    • Includes software licenses when we build your site.
      Note: Larger site costs may vary.

WHAT OUR CLIENTS SAY

  • Gorilion equipped us with the tools and the platform to create a new, accessible, and manageable website through WordPress that has increased web traffic and driven customer engagement. Sean has made himself available to answer questions, give tutorials, and provide support, all the while familiarizing himself with our brand and mission to strengthen our web presence and to continue improving our services. Thank you, Gorilion!

    - Haley Robinson / NVFF

  • I've been working with Sean for over 3 years now, and he is far and away the most dependable and professional web developer I've ever worked with. I would recommend him to anyone for front-end and back-end development.

    Logan Wroolie - ecoNugenics

  • Sean is a really good front- and back-end web developer. He’s produced some awesome Drupal and Wordpress sites for me. Coding is a real passion for him—he’s always eager to learn new skills and he’s easy to communicate with. He gets it done on-time and won’t hesitate to do what it takes to meet the deadline.

    - Chris Buehler

  • I have worked with Sean on many programming and design projects with great success. He delivers on all timelines and deadlines. Not only does he complete projects with great accuracy, he provides insight and industry knowledge to every project. His response time is up-to-the second and never leaves a question without a response. I will continue to work with Sean and highly recommend him to anyone who needs work done quickly and efficiently. He is a pretty nice guy as well.

    - Geoff Meyer, Lead Web Design, 4Parts Design

  • Sean is an extremely talented web designer, and is always our go to for build outs. Whether it’s a ground up new site or changes/updates to an existing property, we simply won’t use anyone else. His customer service, fast execution and attention to detail put him consistently in front of his peers. Can’t recommend him enough.

    - Louis Calli, EchoDTC

  • We are a state of the art winery in the Napa Valley. We have an expectation for excellence in all that we do. Once we found Sean, we knew he was working at a level that would satisfy our needs. He is creative, focused and returns quality improvements to us in a very timely fashion. His response time is magical. He keep us up to date and secure, things our customers deserve. He provides us with the best ideas, feedback for the best value while still helping us drive results. We highly recommend his services.

    - Rachelle Mudaliar, Hospitality Director, Mending Wall Winery

  • We are pretty low-tech. We make wine for a living. For years Sean has shielded us from all the technical details and just made sure we were building a site that worked and had ease of use. He understood the need, he knew how to get us there. Sean’s ability to develop creative solutions to the needed functionality and user experience made for a great end result. I continue to be impressed with his 24/7 attention to detail and every aspect of his skills.

    - Tim Goodwin, General Manager, Scalon Cellars

  • I am so grateful that I was referred to Sean for web development. He is an excellent problem solver with a great work ethic. We have completed several successful projects together, and I have total confidence that he will get the job done efficiently with a high standard of quality every time.

    - Sara Soergel, Rutherford Dust Society, Tonic